| Burlington Iowa Computer and Business Consulting Firm |
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Tech Tip for February 20, 2008 ![]() info@drakehs.com Best Buy has confirmed that some units of its Insignia 10.4-inch Digital Picture Frame, purchased over the holidays, had a computer virus. Last weekend, the retailer noted an advisory from its private label, Insignia, which stated that "a limited number" of the frames, model number NS-DPF-10A, were "contaminated with a computer virus during the manufacturing process." According to news reports, Best Buy is not recalling the frames, but it has pulled the remaining units. It said this was the only Insignia frame product affected, and the product has been discontinued. The company said that once it was informed of the infection, it "immediately" withdrew the product from stores and Web sites "as a precautionary measure to protect our customers." Best Buy did note that "some affected units" were purchased from either its brick-and-mortar stores or from the retailer's Web site before the virus was detected. Best Buy reportedly learned of the infection after customer complaints, but there is no indication of how the virus was acquired during manufacturing, or what the consequences may have been for customers. The company pointed out that the virus can only get to a computer if the digital frame is connected. The frames connect to PCs as well as cameras so photos can be downloaded for display. But Best Buy said cameras, USB drives and memory cards cannot be infected by the virus. Last year, Seagate admitted that some of its 500-GB Maxtor hard drives had a Trojan horse that could steal online passwords for games, and some Apple iPods were infected with a virus in 2006. Other consumer products that have reportedly had viruses include GPS devices, digital cameras, memory cards, and MP3 players. |
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