Drake Hardware & Software
IT Consulting

Careers

Drake Hardware and Software Job Posting

Are you ready to take your career to the next level? This position is a great opportunity for a highly motivated individual to join an "elite" team focused on delivering exceptional IT customer support and customer service to their clients! This position will be responsible for providing assistance and consultation to a variety of clients from many diverse industries and locations.

Drake Hardware & Software is an IT Business and Consulting firm working for their clients by "Making Business Life Easier". We encourage our consultants to grow in business and knowledge skills. Our company thinks "Outside the Box" to progress and grow our clients in their technology world. Drake Hardware & Software prides itself as being a family minded business and has regular family events, whether it is going to a minor league ballgame, a cookout, bowling or an impromptu run to have ice cream.

Position Title: Senior IT Consultant

Job Type: Full-Time

Description & Responsibilities:

  1. High degree of professionalism and initiative
  2. Excellent phone and face-to-face conversation with customer service skills
  3. Punctual, ability to work well in a fast paced environment
  4. Self-starter, ability to function well independently as well as a team, honest & reliable
  5. Willingness to invest in their career through education and innovation
  6. Experience installing, configuring, and supporting Microsoft SBS 2003, 2008 and 2011
  7. Experience installing and supporting Windows 2003, 2008 R2, 2012
  8. Experience installing and supporting Microsoft Exchange 2003, 2007 and 2010
  9. Experience with Microsoft Terminal Server installation and support
  10. Experience with installation and configuration of Active Directory
  11. Experience in remote help desk support and monitoring tools
  12. Experience supporting Windows XP, Vista and Windows 7 clients in a Windows domain
  13. Experience configuring group policies
  14. Experience with managed network routers and switch configuration and troubleshooting
  15. Experience supporting Hosted and Open Source VOIP Solutions and VOIP phone systems
  16. Experience in VMWare or MS Hyper-V
  17. Knowledge of DNS, DHCP, * Experience with Firewall rules, VPN, and security knowledge
  18. Network design experience
  19. Excellent troubleshooting skills
  20. Ability to document all customer interactions in a ticketing system
  21. Reliable transportation
  22. Ability to work some weekends and nights as customer requirements mandate
  23. Ability to work in a fast-paced environment
  24. Highly motivated with a desire to succeed
  25. Ability to work well under pressure
  26. Deliver excellent customer service via the telephone and email
  27. Organized so that all deadlines are met
  28. Project management
  29. Must pass drug screen and background check
  30. This position does require flexibility of schedule to include periodic weekend and evening hours to complete projects for customers. This position also requires a valid driver's license and ability to lift up to 50lbs

Minimum Qualification:

  1. At least 3 years of IT related work experience
  2. Minimum 2 year degree (4 year preferred) in Information Technology, or a related field of study
  3. Proven competence by experience and recommendation
  4. Applicant should have A+ Certification
  5. Must have valid drivers license
  6. Must be able to lift up to 50lbs
  7. Must be able to pass drug screen and background check

Hours of work: 40h / week minimum

Hourly wage: Based on experience


Position Title: IT Consultant

Job Type: Full-Time

Description & Responsibilities:

  1. Well organized, professional minded, people person willing to expand your technical abilities and knowledge in the Information Technology field. A+ or MCP certification is required and must have willingness to obtain other certifications as needed. Diverse set of skills welcomed. Work closely with small to medium businesses and home users to implement or resolve networking or software issues when the need arises. Flexible schedule. Benefits – Vacation, 401K, Health Insurance. Equal Opportunity Employer.

Minimum Qualification:

  1. At least 3 years of IT related work experience
  2. Minimum 2 year degree (4 year preferred) in Information Technology, or a related field of study
  3. Proven competence by experience and recommendation
  4. Applicant should have A+ Certification
  5. Must have valid drivers license
  6. Must be able to lift up to 50lbs
  7. Must be able to pass drug screen and background check

Hours of work:40h / week minimum

Hourly wage:Based on experience


Submit resume to:

Drake Hardware & Software
Attn: Dana Johnston
211 Nth 5th Street, Ste. 100
Burlington, IA 52601
or email to:
Dana.Johnston@drakehs.com
Please make subject - IT Consultant Applicant


Internships

Drake Hardware & Software and TurnKey Creations is a proponent of school-to-work programs and internships. If you are interested in interning with us, please contact us for opportunities.