Priority Response

We offer a priority response to any client who has a problem that makes their business non-functional. This priority is rated per each individual client's needs.

Drake Hardware & Software believes in responding quickly to our clients. We believe it is a priority any time something is making your business non-functional. This priority is rated per your needs, not the needs of someone else!

Timeline for priority calls:
Someone will respond to you within...
Contract Clients - 24 hours
Current Clients - 48 hours
New Clients - 2 Business Days