Drake Hardware & Software
IT Consulting

Support Portal

Support Ticket Login

To log into the Drake Hardware & Software Support Portal, please click the button below. You must have a username and password to login.

For those who are not setup, but interested in being able to use our support system, please contact Drake Hardware & Software at 319-752-1155 for more information.

Remote Support

remote support

Drake Hardware & Software has the ability to remotely access your computer to provide a way for you to get the help you need when you run into problems with your computer.

    Instructions:
  • Call Drake H&S to contact a consultant
  • Click the Join.Me Button to the right
  • Click the "For Windows (msi)" link
  • Click run after the file has downloaded
  • Finish the Setup Wizard, this will take a few minutes
  • A window will open at the top of your screen, click the orange start button
  • This will then show a 9 digit numerical code, give this code to your consultant
  • From there your consultant can see your screen and run your computer

TurnKey Creations

TurnKey Creations is a division of Drake Hardware & Software

TurnKey Creations (a division of Drake Hardware & Software) specializes in web and print design for small to medium sized businesses. We offer you our "TurnKey" solutions to deliver everything your business needs from corporate identity to menu driven presentations.